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Get the smartimpact team's comment and opinion on everything CRM and beyond.

What’s the best CRM system for membership organisations?

What’s the best CRM system for membership organisations?

05 November 2018 by Charbel Abi-Maroun

According to the Digital Excellence Research Summary Report 2019 from industry thought leaders MemberWise, Dynamics 365 now has 23% of the Association Management Systems (AMS) sector, up from 15% in 2018, when it was already the market leader. But what are the key things to think about to decide the best CRM system for membership? Read more

Make the right CRM choices Pt 2

Make the right CRM choices Pt 2

31 July 2017 by Charbel Abi-Maroun

In last month’s blog I gave a couple of tips for finding the right membership CRM solution. Now that you’ve done that (and I’m sure decided upon Microsoft Dynamics 365 - the top membership CRM) it’s time to find the right membership CRM provider. Read more

Make the right CRM choices pt 1

Make the right CRM choices pt 1

27 June 2017 by Charbel Abi-Maroun

It might sound like a sales pitch when a membership software provider writes or presents about choosing the best membership CRM provider & system for you, and sometimes it is. But not this time. It’s important that the supplier and membership organisation work closely together building on the right platform. Read more